SnarkDrop respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you may have when you visit snarkdrop.com, place an order, contact us, or interact with SnarkDrop through our connected social media and commerce channels.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

## Information We Collect

We may collect personal information that you provide directly to us when you place an order, create or update an account, subscribe to communications, contact customer support, or otherwise interact with SnarkDrop.

This information may include:

- Name

- Email address

- Phone number

- Billing address

- Shipping address

- Order and purchase information

- Product selections, sizes, colors, and quantities

- Customer service communications

- Marketing preferences and communication consent

- Information you voluntarily provide through forms, messages, or interactions with our team or AI assistant

We may also automatically collect certain technical and usage information when you visit our website, including your IP address, browser type, device type, operating system, pages viewed, referring pages, approximate location, website activity, and cookie or similar technology data.

## Payment Information

Payments may be processed by third-party payment providers such as Stripe or other payment services available through our sales channels.

SnarkDrop does not directly store your full credit or debit card number. Payment information is processed by the applicable payment provider according to its own privacy, security, and data-handling practices.

## How We Use Your Information

We may use your information to:

- Process and fulfill purchases

- Produce and ship products

- Confirm orders and provide shipping or tracking updates

- Process refunds, replacements, or customer service requests

- Respond to inquiries and communicate with you about your orders

- Provide customer support through email, text messages, phone calls, or our AI assistant

- Maintain and improve our website and shopping experience

- Detect and prevent fraud, abuse, or security issues

- Measure website traffic and marketing performance

- Personalize advertising and marketing where permitted

- Send promotional messages when you have chosen to receive them or when otherwise permitted by applicable law

- Maintain communication preferences and consent records

- Maintain business, accounting, tax, and legal records

- Comply with applicable laws and regulatory obligations

## Order Fulfillment

SnarkDrop uses third-party print-on-demand, production, and fulfillment providers, including Printify and its production partners, to manufacture and deliver products.

To fulfill an order, we may provide these partners with information necessary to produce and deliver your purchase, such as your name, shipping address, product selection, size, color, quantity, and order details.

These providers process information according to their own privacy policies and contractual obligations.

## Service Providers

We may use third-party companies and services to help operate SnarkDrop. These may include providers for ecommerce, customer relationship management, website hosting, payment processing, printing and fulfillment, shipping, email and SMS communications, AI-assisted customer support, analytics, advertising, social media integrations, fraud prevention, and customer support.

We may share information with these providers only when reasonably necessary for them to perform services on our behalf or as otherwise permitted by law.

Our service providers are not authorized to use SMS opt-in information or consent records for their own independent marketing or promotional activities.

## Facebook, Instagram, TikTok, YouTube, and Other Platforms

SnarkDrop may advertise, display products, publish content, or sell products through third-party platforms such as Facebook, Instagram, TikTok, YouTube, and other social media or commerce services.

When you interact with SnarkDrop through one of these platforms, that platform may separately collect and process information according to its own privacy policy.

SnarkDrop may also exchange certain information with these platforms for purposes such as product catalog synchronization, advertising, conversion measurement, order attribution, analytics, and customer support, subject to applicable privacy requirements.

## Advertising and Conversion Measurement

We may use advertising and analytics technologies provided by companies such as Meta and other advertising platforms.

These technologies may help us understand actions such as page views, product views, cart activity, checkout activity, and completed purchases.

Where supported, information may be sent through browser-based technologies such as pixels or through server-side integrations such as conversion APIs.

We use this information to measure advertising performance, understand how customers interact with SnarkDrop, and improve our marketing.

Information collected specifically for SMS consent and opt-in purposes is not shared with advertising partners for their own marketing or promotional activities.

## Cookies and Similar Technologies

SnarkDrop may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, maintain shopping cart functionality, understand website usage, measure marketing performance, and improve the customer experience.

Third-party services may also use cookies or similar technologies when you interact with our website.

You may be able to control or restrict certain cookies through your browser settings or through privacy controls provided on our website where available.

Disabling certain cookies may affect some website features.

## Email, SMS, Phone, and Marketing Communications

SnarkDrop may communicate with customers through email, text messages, and phone calls for purposes such as responding to inquiries, providing customer support, confirming orders, communicating shipping updates, and resolving order-related issues.

Some communications may be handled or assisted by automated technologies or our AI assistant. When these technologies are used, information relevant to the communication may be processed by service providers acting on our behalf.

Where required, we obtain your consent before sending automated text messages or promotional communications.

We maintain separate consent options for:

- Non-promotional communications: Messages relating to inquiries, orders, shipping notifications, and customer support.

- Promotional communications: Messages about new drops, products, discounts, special offers, and other SnarkDrop marketing updates.

You may choose whether to receive promotional communications. Consent to receive promotional messages is not a condition of purchasing products from SnarkDrop.

Message frequency varies depending on the type of communications and your interactions with SnarkDrop. Message and data rates may apply to text messages according to your mobile carrier's plan.

To stop receiving text messages from SnarkDrop, reply STOP to a message.

For assistance with text messaging, reply HELP or contact us at [email protected].

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

You may also contact us to update your communication preferences or request that promotional phone communications stop.

Even if you unsubscribe from marketing communications, we may still send transactional communications necessary to complete or support an order, subject to applicable law and your communication preferences.

## Mobile Information and SMS Consent Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

We may provide limited access to mobile information to service providers that assist us with text messaging, customer support, order notifications, or other services performed on our behalf. Such access is limited to what is necessary to provide those services.

Text messaging opt-in information and consent records will not be sold, transferred, or disclosed to unrelated third parties for their own marketing or promotional purposes.

SMS consent information is used to manage the messaging programs you have agreed to receive, maintain appropriate consent records, process opt-out requests, and provide requested communications.

## Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including completing transactions, providing customer support, maintaining communication consent records, honoring opt-out requests, maintaining accounting and tax records, preventing fraud, resolving disputes, enforcing agreements, and meeting legal obligations.

Retention periods may vary depending on the type of information and the reason it is being retained.

## Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no method of electronic transmission, payment processing, or data storage can be guaranteed to be completely secure.

## Your Privacy Rights and Choices

Depending on where you live, applicable law may give you certain rights regarding your personal information.

These may include the right to request access to information we maintain about you, request correction of inaccurate information, request deletion of certain information, request information about how personal data is used or disclosed, withdraw certain permissions, or opt out of some marketing communications.

You may also withdraw your consent to receive promotional communications at any time using the opt-out methods described in this Privacy Policy.

To submit a privacy request, contact us at:

[email protected]

We may need to verify your identity before completing certain requests.

## International Data Processing

SnarkDrop and the service providers we use may process or store information in countries other than the country where you live.

For example, information may be processed in the United States, Mexico, or other countries where our ecommerce, payment, fulfillment, hosting, advertising, or technology providers operate.

Data protection laws may differ between countries.

## Children's Privacy

SnarkDrop is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and address the situation.

## Links to Other Websites

Our website may contain links to third-party websites, social media platforms, payment services, or other services that we do not control.

SnarkDrop is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

## Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or legal requirements.

When we update this policy, we will revise the Last updated date at the top of the page.

Changes will be effective when the updated policy is published unless otherwise required by applicable law.

## Contact Us

If you have questions about this Privacy Policy, your personal information, communication preferences, or a privacy request, contact us at:

SnarkDrop

Email: [email protected]

Phone: 1-833-762-7536

Website: https://snarkdrop.com